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Business Workflows Overview (Dashboard Widget)

Description

The Business Workflows Overview dashboard widget provides a visual representation of the “health” status of business workflows, allowing you to see the relative impact of failing checks on those workflows.

Display Mode

This widget has two display modes, wide and narrow. The widget automatically chooses the mode based on the layout of the dashboard it is placed in. Narrow mode arranges the display vertically instead of horizontally. The following images show the wide and narrow display modes, respectively.

The Business Workflows Overview widget as it appears in a wide dashboard layout.
The Business Workflows Overview widget as it appears in a narrow dashboard layout.

Display Options

The widget can be displayed using one of two indicator styles: Thermometer or rainbow, as seen below. The style selected affects all indicators.

Thermometer-style health indicator.
Rainbow-style health indicator.

Components

This widget provides two data displays based on the “health” of business workflows. The indicators in these displays visualize the relative percentages of active host, service and threshold checks on devices within each group that are in the OK, WARNING and CRITICAL states. The percentage number displayed below the indicator reflects the OK percentage.

Groups whose scores fall below the DEGRADED THRESHOLD setting in the group’s score configuration will have their names displayed in yellow along with a DEGRADED label when displayed in thermometer style. When displayed in rainbow style, the background of the group graphic will turn yellow, with no additional labeling.

Groups whose scores fall below the FAILED THRESHOLD setting in the group’s score configuration will have their names displayed in red along with a FAILED label when displayed in thermometer style. When displayed in rainbow style, the background of the group graphic will turn red, with no additional labeling.

Business Workflows

The Business Workflows panel is at the bottom of the widget. It shows the “health” scores of the individual business workflows selected to be displayed in the widget. See Business Workflows for an explanation of what the score means.

The Business Workflows panel.

A badge at the top right indicates how many business workflows are in this panel. Workflows in an aggregate group won’t show in this panel.

Click the name of a group or its indicator to open the dashboard for that business workflow.

Aggregate Business Workflows

The Aggregate Business Workflows panel is at the top of the widget. It shows the “health” scores of the aggregate business workflows selected to be displayed in the widget. See Business Workflows for an explanation of what the score means.

The Aggregate Business Workflows panel.

Aggregate business workflows are displayed larger and with more prominence than the individual workflows displayed in the Business Workflows panel (above). A badge at the top right indicates how many aggregate business workflows are in this panel.

Click the name of a group or its indicator to open a pop-up dialog displaying the individual groups within the aggregate group. Then click the name of a contained group or its indicator to open the dashboard for that business workflow.

Configuration

Business Workflows Overview widgets are added to a dashboard on the Customize Dashboards page (Administration > Users > Custom Dashboards).

Multiple widgets of this type may be added to a dashboard, each with their own configuration.

When adding a Business Workflows Overview widget to a dashboard, there are several options that need to be configured before the widget can be used. After adding the widget to a dashboard, save the dashboard and then click the gear icon button on the widget to open the options pop-up dialog.

The fields and their descriptions are outlined below.

  • GRAPH TYPE
    Select either “Thermometers” or “Rainbows” to select the display style of the widget.
  • VIEW
    Select which group will be displayed in the widget. The available choices are:

    • All
      Displays all active business workflows and aggregate business workflows.
    • Just Degraded
      Displays only groups that currently meet or exceed the DEGRADED condition, as set in a group’s score configuration. Note that each group may have its own values for being considered DEGRADE.
    • Custom Group
      When this option is selected, the SELECT A GROUP field (below) becomes available. Only the business workflows selected in that field will display in the widget.
    • Custom Aggregated Group
      When this option is selected, the SELECT A GROUP field (below) becomes available. Only the aggregate business workflows selected in that field will display in the widget.
  • SELECT A GROUP
    Select the desired groups that should appear in the widget. Multi-select is allowed. This field will only be available if one of the custom group options is selected in the VIEW field.

After adding the widget and saving your options, remember to save the dashboard for its display to be updated.

Updated on October 26, 2020

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