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  3. Device Polling Support in OmniCenter

Device Polling Support in OmniCenter

Netreo’s approach to device polling is built around our philosophy of providing simple, practical and pragmatic solutions to complex network management problems. Rather than drowning engineers in a flood of hard-to-interpret data, we try to identify the key information that is most relevant and important in managing device capacity and performance, and avoiding unplanned outages. Netreo takes a flexible approach, allowing the basic statistics to be expanded for customer environments that have a need for specific information and statistics beyond the “baseline visibility” that we strive to provide for all supported platforms.

For each supported device, we try to provide a baseline view of latency, CPU utilization, memory use, bandwidth, errors and (where applicable) disk space utilization. We strive to make these basic statistics easy to view regardless of the device type or platform—to make comparisons and overall IT visibility simple and easy.

On platforms that have more detailed information available, our engineers identify specific statistics which are also highly useful, such as context switches, connected users, VPN users or temperature/humidity. The specific variables available will vary by platform, and will depend on what the manufacturer provides via SNMP, WMI, PowerShell, SOAP, WBEM or vendor-proprietary API. While our engineers try to select the most useful statistics to provide actionable data, any statistic the manufacturer provides can be collected and monitored with threshold checks and long-term statistical trending and graphing. Netreo works closely with customers to tailor the collected statistics to match their requirements.

The list of supported devices is always growing, but a representative list of devices is provided here. Please feel free to contact Netreo Support if you have questions about supporting a particular device.

Note

Any device that supports SNMP polling of the MIB-II (RFC 1213, 1573, et al.) and/or Host Resources (RFC 2790) MIBs can provide baseline statistics, even if not listed here by name.

Application Monitoring

  • Any web-based intra/extranet application (hosted or internal)
  • Apache HTTPD/Tomcat
  • Cisco Call Manager
  • Cisco IPCC
  • Cisco Unity
  • Citrix
  • DiVitas Networks VoIP/Cellular Convergence Servers
  • Filenet
  • IBM WebSphere
  • IBM AS400/iSeries
  • IBM Z/OS Processes
  • Lotus Notes/Domino
  • MariaDB
  • Microsoft Exchange Server
  • Microsoft IIS
  • Microsoft Sharepoint
  • Microsoft SQL Server
  • MySQL
  • Nginx
  • Oracle
  • Percona
  • PostgreSQL
  • VMware (vCenter, ESX, vSphere)

Cloud Application Monitoring

  • Box
  • Dropbox
  • Gmail
  • Google Docs
  • iCloud
  • Office365
  • Remedyforce
  • Salesforce
  • ServiceNow
  • Zendesk

Environmental Monitoring

  • APC (UPS, Netbotz, Power Distribution Devices)
  • Dell Uninterruptible Power Devices
  • Liebert Power Devices (UPS, Distribution, Transfer Switches, HVAC)
  • MG Battery Backup Devices
  • Mitsubishi Battery Backup Devices
  • Tempager Environment/Humidity Monitors
  • Tripp-Lite (UPS, Power Distribution)

Network Infrastructure

  • Adtran Routers/Switches
  • Avaya Routers/Switches
  • Cisco Routers/Switches (Catalyst, Nexus, ASR, etc.)
  • Cisco Class-Based QoS
  • Cisco Voice Gateways
  • Dell Force10 Switches
  • Enterasys Switches
  • Ericsson Routers
  • Extreme Routers/Switches
  • Foundry Routers/Switches
  • HP Procurve Switches
  • Juniper Routers/Switches
  • Microtik Routers/Switches
  • Netgear Switches
  • Netopia Routers
  • Nortel Routers
  • Nortel Switches
  • Zyxel Routers

Other Network Devices

  • Avocent KVM-over-IP
  • Barracuda Load Balancers
  • Cisco Content Switches (CSS)
  • Citrix NetScaler Load-Balancing Appliances
  • F5 Load-Balancing Appliances (LTM and GTM)
  • Fial Telecom Monitors
  • Foundry ServerIron Appliances
  • HP Print Servers
  • Mirapoint Mail Appliance
  • Radware Appliances
  • Riverbed Caching/WAN Optimization Appliances
  • Server Technology Intelligent Power Distribution Devices
  • Silverpeak WAN optimizers

Security and Firewalls

  • Checkpoint Firewalls
  • Cisco Pix/ASA Security Devices
  • Cisco VPN Concentrators
  • Dell SonicWall Firewalls
  • Juniper (Netscreen) firewalls
  • Juniper NAC devices
  • Netgear Firewalls
  • Palo Alto Networks Firewalls
  • Zyxel Firewalls

Servers

  • BSD (any type)
  • Dell OpenManage Agent
  • Host Resources (and any OS that supports RFC2790 or 1514)
  • HP Insight Manager (formerly Compaq Insight Manager)
  • HP-UX
  • IBM AIX
  • IBM I-Series / OS400
  • IBM Z-Series Mainframe
  • Linux (any type)
  • Sun Solaris
  • Unisys Mainframe
  • VMware ESX / Infrastructure Virtualization Platform
  • Windows (NT through current releases including 2014)

Storage Devices (SAN/NAS)

  • Avamar
  • Dell EqualLogic
  • EMC
  • Hitachi
  • NetApp

Wireless

  • Aruba Wireless Devices/Controllers
  • Avaya Orinoco Wireless
  • Cisco Wireless Devices
  • Cisco Meraki Wireless
  • Ruckus Wireless Controllers
  • Symbol Spectrum Access Points
  • Xirrus Wireless Devices
Updated on May 31, 2019

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