Welcome to the OmniCenter mobile FAQ page.
Mobile alert notifications are generated by “actions” in OmniCenter. When an OmniCenter administrator creates a new action group to assign to an OmniCenter check, methods must be added to the actions in the action group for sending alert notifications. The possible alert notification types that can be added to an action are:
- SMS text (via email)
No. At the moment, comments cannot be included when acknowledging/de-acknowledging incidents through the mobile application.
If you have multiple OmniCenter appliances deployed in a high availability (HA) configuration, this icon shows you the current status of your HA cluster.
No. The two versions are functionally identical. Android devices may have a "hard" back button, but that is device specific and unrelated to OmniCenter.
A user must have an OmniCenter web user account and web access to OmniCenter to be able to log in to the mobile application.
Deleting a user’s web user account (either locally or through Active Directory) will prevent the user from being able to log back in to the mobile application through OmniCenter.
Deleting that user’s Netreo cloud user account will then automatically eject the user from the mobile application. Without a web user account, that user would be unable to log back in.
Cloud user accounts are managed on the Cloud Services Dashboard in the OmniCenter appliance (Administrator → System → Cloud Services).
Currently, OmniCenter user partitions are functional for all elements but incidents. In the next update, they will be fully functional.